Apple a little confused?

Apple did a small recall of iPhone power adapters because of a
potential breakage hazard. The deal was, they send a free replacement
and the consumer sends the "bad" adapter back in the provided box,
using the provided label. The enclosed letter (top of image) says to
take the box to the nearest DHL (formerly Airborne) office. The label
enclosed, however, was a prepaid FedEx label that said to call FedEx
for pickup.

A bit of confusion uncharacteristic for Apple.